Decile Partners leads in fund administration with a 94 NPS and no customer churn.
Decile Partners is a leader in fund administration, recognized for a full-featured platform, reliable offerings, and high ethical standards. With a Net Promoter Score (NPS) of 94 and no customer churn, Decile Partners supports fund managers and limited partners in achieving their goals.
This article highlights the key features that make Decile Partners the best choice for firms seeking fund admin.
Firm Success
Decile Partners is differentiated by working to ensure firm success. They work closely with their customers to identify challenges and opportunities, meeting weekly to discuss each customer and to anticipate their needs. The Decile Partners offerings are below.
Offerings
| Entity formation | Fund accounting | Strategic advisory |
| Agreement management | Treasury support | Pitching assistance |
| Unlimited closing support | Reporting support | Conflict of interest guidance |
| Team management | Tax and regulatory support | Talent sourcing assistance |
- Integrated Legal: Seamlessly integrates legal services with law firm partners across multiple jurisdictions, ensuring compliance and efficiency in legal matters.
- Virtual Associate: Provides part-time virtual associates to assist with various back-office activities on a monthly basis, offering flexible support as needed.
- Success Playbooks: Offers over 50 Success Playbooks covering everything from reporting to hiring, providing fund managers with best practices and actionable strategies.
- Fundraising Advisory: Assists with fundraising by offering target lists, strategies, and due diligence support to enhance your fundraising efforts.
- Deal Reviews: Reviews every deal, focusing on terms, market standards, and best practices to ensure the best outcomes for your fund.
- AI Advisory: Decile Partners uses AI-driven tools to provide real-time insights and recommendations, helping fund managers make informed decisions.
- On-Hand Experts: Customers have access to experienced professionals who offer strategic advice and operational support tailored to their specific needs.
- Fully Integrated Support: The platform delivers comprehensive support across all fund administration tasks, ensuring smooth operations and reducing the complexity of managing multiple systems.
Operations
Decile Partners provides an integrated platform that streamlines all aspects of fund administration, enhancing operational efficiency and enabling fund managers to maintain focus on growth. With access to real-time data and automated processes, fund managers can make informed decisions quickly and effectively. The platform’s comprehensive integration of tasks helps reduce errors and improve overall efficiency.
- Integrated Platform: Unifies all fund administration tasks, simplifying operations and increasing accuracy.
- Real-Time Data: Provides up-to-date information for strategic decision-making, ensuring that managers have the insights they need when they need them.
- Automation: Reduces manual workloads, allowing fund managers to concentrate on high-level strategy rather than routine administrative tasks.
Partnership
Decile Partners views its customers as partners, fostering long-term relationships built on trust and collaboration. The firm’s zero churn rate is a direct result of this partnership approach, where Decile Partners works closely with customers to ensure their fund operations are managed effectively and efficiently.
- Customer as Partners: Decile Partners collaborates closely with customers to align services with their specific goals, ensuring shared success.
- Focused Solutions: The firm delivers customized solutions that address the precise operational needs of each fund, enhancing their ability to succeed.
- Comprehensive Support: Decile Partners provides extensive support, including training on best practices, so customers can focus on growing their funds.
Performance
Decile Partners has high scores across the board on key facets of a modern fund admin partner.
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Technology: 5/5
Decile Partners utilizes advanced technology, including AI-driven advisory tools, to offer a seamless and innovative fund administration experience. -
Timeliness: 5/5
Decile Partners consistently meets deadlines, including early tax filings, ensuring that all tasks are completed on time without compromising accuracy. -
Planning: 4/5
The firm provides pre-emptive advice that helps fund managers anticipate challenges and opportunities, though there is always room for more proactive insights. -
Care: 5/5
Dedicated account support is available to customers, ensuring personalized attention and assistance with any issues or concerns. -
Ethics: 5/5
Decile Partners adheres to the highest ethical standards, guided by the Mensarius Oath, which emphasizes integrity, fairness, and positive societal impact.
Conclusion
Decile Partners delivers reliable and comprehensive fund administration services, backed by a high NPS and strong customer retention. The firm's integrated platform, extensive service offerings, and customer-focused approach make it the ideal partner for fund managers seeking success.
Consider Decile Partners for your fund administration needs. Join other customers who trust Decile Partners to manage their fund operations and drive their firm’s success.
