Outsourcing, Partners and Suppliers
Medellín Spring 2012 Semester
What should you outsource, and what do you need to do in-house? How to segment the vendors that you need? What vendors do you need right when you start, and what vendors will you need as you grow? How do you recruit and select the important vendors? What are tips and tricks to manage vendors in order to ensure a consistent level of quality? How do you fire and replace under-performing vendors? What are common mistakes made when dealing with vendors?
Develop a process to select key vendors.
2012-08-01, 06:30 PM
Director of Engineering, VoIP and Latin America, LiveVox, Inc.
Serge Kruppa is Director of Engineering, VoIP and Latin America at LiveVox, a leading provider of cloud contact center solutions headquartered in San Francisco. Prior to joining LiveVox, Serge was co-founder and CTO of Peerant, a peer-to-peer contact center startup based ...
Serial Entrepreneur, VP, UP Global
Dave is serial entrepreneur and Director of the Founder Institute Seattle. He's on the Board of Directors for five mid-market companies including OneAccord Partners, a consulting firm he co-founded in 2005. He's on the advisory board of more then a dozen company and he's ...
Co-Founder & VP of Business Development, Eye-Fi
Ziv Gillat is Cofounder of Eye-Fi. Previously, Ziv worked at Silverback Systems, iReady, Zaffire, Photo Access, and Apple. Ziv is a professional photographer with a passion for helping consumers backup and share their photos and videos. He received his B.S. in computer sc...