Outsourcing, Partners and Suppliers

Medellín Spring 2012 Semester

What should you outsource, and what do you need to do in-house? How to segment the vendors that you need? What vendors do you need right when you start, and what vendors will you need as you grow? How do you recruit and select the important vendors? What are tips and tricks to manage vendors in order to ensure a consistent level of quality? How do you fire and replace under-performing vendors? What are common mistakes made when dealing with vendors?

Develop a process to select key vendors.
2012-08-01, 06:30 PM


Serge Kruppa
Senior Director of Engineering, VoIP and GM Latin America, LiveVox, Inc.

Serge Kruppa is Senior Director of Engineering, VoIP and GM Latin America at LiveVox, a leading provider of cloud contact center solutions headquartered in San Francisco. Prior to joining LiveVox, Serge was co-founder and CTO of Peerant, a peer-to-peer contact center star...

Dave Parker
Serial Entrepreneur, VP, UP Global

Dave is serial entrepreneur and Director of the Founder Institute Seattle. He's on the Board of Directors for five mid-market companies including OneAccord Partners, a consulting firm he co-founded in 2005. He's on the advisory board of more then a dozen company and he's ...

Ziv Gillat
Ziv Gillat - Co-founder, Eye-Fi & Forq (Silicon Valley FI), Forq, Inc.

Co-founded Eyefi & Forq: Eyefi has seen it's sales grow to 48 countries, while generating tens of millions of dollars of revenue per year, from selling millions of cards. We've also taken billions of photos & videos from our customers, through our servers and cloud. ...

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